Your Information 

My Care Record is an approach to improving care by joining up health and care information.

Wherever possible, the people caring for you will be able to access information from the records held by other services when they need it. This will make it easier for them to work together and make decisions about your care. 

Your information can only be viewed by health and care professionals directly involved in the delivery of your care. This may include individuals working within hospitals, GP practices, treatment centres, care homes, social care, and community teams. 

Over time, this will mean they will be able to see information, such as test results, to help you when you need it. It will also mean that you do not have to repeat information every time you access a different service.

The My Care Record approach is in line with the UK General Data Protection Regulation (UK GDPR) which provides the legal basis to share information between health and care services when it is needed to deliver direct care. All your information will be processed securely.

For more detailed information about how we use your information, please download the Privacy (Fair Processing) Notice.  

Privacy (Fair Processing) Notice

The My Care Record approach provides an agreement between all the health and care organisations involved. This means they commit to sharing information in a secure way to help improve your care. 

Secure sharing of information can happen in several ways, for example:

• Shared Care Records / Health Information Exchanges - secure technology that connect multiple record systems and allow health and care staff to view a summary of up-to-date information.

• Traditional methods of communication between health and care services working together such as secure email, letters and telephone calls. 

As more care providers use improved systems to connect and view records across services, the benefits will increase. 

An Easy Read version of information is available to download using the button below.

Easy Read PDF

You can download a copy of the Data Protection Impact Assessment for My Care Record using the button below.

Data Protection Impact Assessment (DPIA)

My Care Record is an agreed approach between health and care organisations in the East of England region to securely share information when it is needed to deliver direct care. There are several other local and national programmes within the NHS that relate to how your data is used.

As part of the coronavirus (COVID-19) response, organisations within the East of England used agreements in place under My Care Record in conjunction with the Control of Patient Information (COPI) notice issued by the Secretary of State for Health to ensure that information that was needed either for a patient's health and care or was in the public interest to share was shared appropriately. The COPI notice came to an end on 30^th June 2022 and all organisations have reviewed any information sharing put in place accordingly.